Thank you for choosing [Skillsharing.online]. Our Refund Policy outlines the terms and conditions under which refunds may be issued for services provided on our platform.
1. Refund Eligibility:
a. Refunds are generally not provided for services on our platform, as the nature of the skills and knowledge shared may vary, and the value of the information is subjective.
2. Exceptions:
a. In certain circumstances, we may consider refunds on a case-by-case basis, taking into account factors such as:
i. Technical issues preventing access to the service.
ii. Fraudulent transactions.
iii. Services not as described by the provider.
3. How to Request a Refund:
a. To request a refund, please contact our customer support team at [your contact email] within [insert number of days, e.g., 7 days] of the transaction.
b. Provide detailed information about the issue, including any relevant screenshots or documentation.
4. Refund Process:
a. Once your refund request is received, we will review the information provided and assess the eligibility for a refund.
b. If your request is approved, the refund will be processed using the original payment method, and you will be notified of the refund status.
5. Non-Refundable Items:
a. Certain items may be explicitly marked as non-refundable. In such cases, refunds will not be issued.
6. Changes to Refund Policy:
a. We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on the Website.
7. Contact Information:
a. If you have any questions or concerns about our Refund Policy, please contact us at [your contact email].
By using our platform, you acknowledge that you have read and understood this Refund Policy and agree to its terms. This Refund Policy should be read in conjunction with our Terms and Conditions and Privacy Policy.
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